Contact Flexvision Australia
Get in Touch
Whether you're choosing your first pair of Nannini folding reading glasses, need help with an existing order, or have a question about our products, we're here to help.
Our friendly Australian team is happy to assist with product advice, order enquiries, warranty support and general questions.
Contact Details
📞 Phone
📍 Location
Sydney, New South Wales, Australia
🕘 Business Hours
Monday – Friday
9:00am – 5:00pm AEST
How We Can Help
📦 Orders & Delivery
Questions about orders, shipping, delivery times and tracking.
👓 Product Advice
Need help choosing the right reading strength or deciding between Nannini Compact 1, Compact 2A, Reading Sunglasses or Motorcycle Goggles? We'll help you choose the option that's right for you.
🔧 Warranty & Returns
Assistance with warranty claims, returns and exchanges.
💬 General Enquiries
If you have any other questions, simply get in touch—we're always happy to help.
Response Time
We aim to respond to all enquiries within one business day, with many emails answered within just a few hours during business hours.
Looking for a quick answer? Before contacting us, you may find the information you need in the FAQs below.
FAQs
How quickly will you respond?
We aim to respond to all enquiries within one business day. Many enquiries are answered much sooner during normal business hours.
Can you help me choose the right reading strength?
Yes. If you're unsure which magnification is best, contact us and we'll be happy to provide guidance. We also provide a printable Reading Strength Guide to help you select the correct diopter.
Do you offer warranty support?
Yes. If you purchased genuine Nannini eyewear from Flexvision or one of our authorised retailers, we'll gladly assist with warranty enquiries and product support.
Where do you ship?
We ship throughout Australia and New Zealand, with fast delivery available to most metropolitan and regional areas.